A commercial real-estate operator moved 45 buildings to preventive upkeep
A commercial real-estate operator moved 45 buildings from reactive repairs to preventive upkeep — assets on schedules, vendors held to SLAs, cost visible portfolio-wide.
The challenge
Maintenance was reactive across a 45-building portfolio — assets failed before they were serviced, and vendor SLAs went unchecked.
Reactive maintenance across a 45-building portfolio means assets fail before they're serviced, emergency spend is high, and vendor SLAs go unchecked because no one has the data to hold them.
What we deployed
NEXUS Facility Management — preventive-maintenance schedules, work orders, vendor SLAs and an asset register per building.
Key capabilities- Preventive schedulesEvery asset has a maintenance calendar that generates work automatically.
- Work ordersJobs are created, assigned and tracked to completion.
- Vendor SLAsVendors are measured against agreed response and resolution times.
- Per-building asset registerA full inventory and history for each building.
- Uptime & cost analyticsPortfolio managers see reliability and spend across all 45 buildings.
- Emergency-spend reductionPreventive work cuts costly breakdowns.
How it works
Every asset has a maintenance calendar; work orders auto-generate, vendors are held to SLAs, and portfolio managers see uptime and cost across all 45 buildings.
Outcomes
- Reactive → preventive maintenance
- Vendor SLAs tracked, not assumed
- Asset uptime visible per building
- Lower breakdowns and emergency spend
The use case in depth
The shift from reactive to preventive maintenance is the single biggest lever in facilities cost and reliability. When every asset has a schedule and work orders auto-generate, failures drop and emergency call-outs — the most expensive kind — become the exception.
Across a portfolio, the win is visibility: uptime and cost per building, and vendor SLAs that are tracked rather than assumed. Managers run 45 buildings on schedules and evidence instead of firefighting.
Explore UrSpayce Facility Management
UrSpayce Facility Management (CMMS) runs preventive schedules, work orders, vendor SLAs and per-building asset registers with portfolio-wide cost visibility.
See UrSpayce Facility Management →Frequently asked questions
How does preventive maintenance reduce cost?
Scheduling maintenance before assets fail cuts breakdowns and expensive emergency call-outs. UrSpayce auto-generates work orders from each asset's calendar so upkeep is proactive.
Can a CMMS manage a multi-building portfolio?
Yes. UrSpayce Facility Management runs schedules, work orders and asset registers per building while giving portfolio managers uptime and cost across every site.
How are vendor SLAs enforced?
Vendors are measured against agreed response and resolution times on every work order, so SLAs are tracked with data rather than assumed.