Concierge Agent — AI employee experience | UrSpayce AWNI
◆ Employee experience · AWNI

Concierge Agent

A frictionless host for every employee request.

Uses NLP and facial recognition to give employees and visitors a VIP experience — book rooms, order pantry, raise requests and get instant answers. Now with Voice AI for frontline staff who aren't at a desk.

Book a demo → Explore AWNI ⚡
Concierge Agent
::REQUEST"Book a room for 4 at 3pm"BOOKED
::REQUEST"Order coffee to Rm 3"PLACED
::VOICEHindi voice-note → ticketCREATED
::GREETFace recognised · VIP hostWELCOMED
What it does

A frictionless host for every employee request.

Uses NLP and facial recognition to give employees and visitors a VIP experience — book rooms, order pantry, raise requests and get instant answers. Now with Voice AI for frontline staff who aren't at a desk.

Powered by Concierge — one of the five specialized agents in the AWNI core brain.

1 tap
to any workplace service
Voice
AI for frontline
6
languages
Capabilities

Everything the Concierge Agent handles.

Conversational requests

Employees ask in plain language and the agent takes care of it.

Room & desk booking

Find and book the right space in a single sentence.

Pantry & supplies

Order refreshments and supplies to any room or desk.

Voice AI for frontline

Frontline staff raise requests by voice — no app, no desk needed.

Personalized responses

Facial recognition tailors the welcome and the service.

Cross-app actions

One request triggers actions across every workplace app.

How it works

Autonomous, end to end.

1

Ask anything

An employee makes a request by chat, voice or at a kiosk.

2

Understand & personalize

NLP and face recognition tailor the response.

3

Take action

Rooms booked, orders placed, requests raised — automatically.

4

Follow through

The agent confirms, tracks and closes the loop.

The AWNI agents

One brain. A team of agents.

The Concierge Agent is one of six AWNI agents that run your workplace together. Explore the rest.

Reception Agent

Greets & routes visitors

→

Helpdesk Agent

Resolves tickets

→

Security Agent

Monitors & alerts

→

Analytics Agent

Insights on demand

→

Humanoid

Physical agent

→

See the Concierge Agent live.

A 30-minute demo mapped to your sites and teams — see AWNI run your workplace end to end.

Book a demo →