Solutions · Hospitals

Patients first. Queues second.

OPD registration, doctor consultations, pharmacy, diagnostics and billing — every queue choreographed so patients spend more time with care providers and less in the corridor.

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The problem

What we hear from hospitals

1

Patients miss their slot while waiting elsewhere in the hospital

2

Senior citizens and emergency patients lost in FIFO

3

Pharmacy backlogs after consultations

4

No central view of all queues across departments

Tailored queue types for hospitals

Pre-configured service templates you can spin up in minutes.

O

OPD registration

Walk-in plus appointment integration. Auto-link to patient ID.

D

Doctor consultation

Per-doctor queue with skill-based routing; live ETA on patient phone.

D

Diagnostics / lab

Pre-billed token, sample-collection counter routing.

P

Pharmacy

Hand-off from doctor with prescription QR; drugs ready when called.

B

Billing & insurance

TPA-aware queue, fast-track for cashless cases.

F

Follow-ups

Reminder + virtual queue for repeat OPD visits.

A typical visit, end-to-end

From arrival to feedback — designed to remove friction for both visitors and staff.

1

Patient registers via kiosk or pre-books online

2

System assigns OPD token, sends SMS with QR for live tracking

3

Patient sits anywhere — phone alerts when next-up

4

After consult, hand-off to pharmacy / lab is automatic

5

Final billing token issued at exit

Outcomes you can expect

−60%
Idle waiting in lobby
Virtual queue lets patients move freely
+27%
Doctor utilisation
Smart no-show + recall
92%
Patients tracked via QR
No app install needed

Hospitals-grade features

Built around the workflows that actually run your lobby.

Priority for elderly / urgentDoctor schedule integrationPharmacy hand-offMulti-languageHL7/FHIR-ready hooks
AVAILABLE ON EVERY SURFACE
  • Live ops dashboard
  • Self-service kiosk
  • TV display board
  • Mobile virtual queue
  • SMS / WhatsApp alerts
  • Real-time everywhere

See it live in your hospitals workflow.

Spin up the demo in seconds — pre-loaded with branches, services, counters and live tokens.

Book a demo →
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FAQ

Frequently asked questions

What is VQMS?
OPD registration, doctor consultations, pharmacy, diagnostics and billing — every queue choreographed so patients spend more time with care providers and less in the corridor.
What are the main capabilities of VQMS?
VQMS covers Tailored queue types for hospitals, OPD registration, Doctor consultation, Diagnostics / lab, and Pharmacy — managed on one platform with a single login and audit trail.
What can VQMS do in practice?
Self-service kiosk.
Which UrSpayce layer does VQMS belong to?
VQMS is part of the NEXUS layer. NEXUS is the workplace-apps layer — every workplace app on one login.
Does VQMS integrate with our existing systems?
Yes. VQMS is part of the unified UrSpayce platform, which connects with access control, HRMS/HRIS, calendars and single sign-on, and works with your existing hardware where relevant — no rip-and-replace.