Solutions · Hospitals

Patients first. Queues second.

OPD registration, doctor consultations, pharmacy, diagnostics and billing — every queue choreographed so patients spend more time with care providers and less in the corridor.

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The problem

What we hear from hospitals

1

Patients miss their slot while waiting elsewhere in the hospital

2

Senior citizens and emergency patients lost in FIFO

3

Pharmacy backlogs after consultations

4

No central view of all queues across departments

Tailored queue types for hospitals

Pre-configured service templates you can spin up in minutes.

O

OPD registration

Walk-in plus appointment integration. Auto-link to patient ID.

D

Doctor consultation

Per-doctor queue with skill-based routing; live ETA on patient phone.

D

Diagnostics / lab

Pre-billed token, sample-collection counter routing.

P

Pharmacy

Hand-off from doctor with prescription QR; drugs ready when called.

B

Billing & insurance

TPA-aware queue, fast-track for cashless cases.

F

Follow-ups

Reminder + virtual queue for repeat OPD visits.

A typical visit, end-to-end

From arrival to feedback — designed to remove friction for both visitors and staff.

1

Patient registers via kiosk or pre-books online

2

System assigns OPD token, sends SMS with QR for live tracking

3

Patient sits anywhere — phone alerts when next-up

4

After consult, hand-off to pharmacy / lab is automatic

5

Final billing token issued at exit

Outcomes you can expect

−60%
Idle waiting in lobby
Virtual queue lets patients move freely
+27%
Doctor utilisation
Smart no-show + recall
92%
Patients tracked via QR
No app install needed

Hospitals-grade features

Built around the workflows that actually run your lobby.

Priority for elderly / urgentDoctor schedule integrationPharmacy hand-offMulti-languageHL7/FHIR-ready hooks
AVAILABLE ON EVERY SURFACE
  • Live ops dashboard
  • Self-service kiosk
  • TV display board
  • Mobile virtual queue
  • SMS / WhatsApp alerts
  • Real-time everywhere

See it live in your hospitals workflow.

Spin up the demo in seconds — pre-loaded with branches, services, counters and live tokens.

Book a demo →
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