Solutions · Embassies & consulates

Dignified service for every applicant.

Visa interviews, passport renewal, document attestation and consular services — appointment-first, biometric-aware, with multilingual signage and zero ambiguity.

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The problem

What we hear from embassies & consulates

1

Applicants queueing outside in heat and rain

2

Mismatched appointments vs. walk-ins

3

Hard to maintain decorum without staff stress

4

Document hand-off lost between counters

Tailored queue types for embassies & consulates

Pre-configured service templates you can spin up in minutes.

V

Visa interviews

Appointment-bound queue with token routing to the right officer.

P

Passport renewal

Document drop-off + biometric capture in two stages.

D

Document attestation

Quick-service token with batch-pickup option.

C

Consular notary

Skill-routed to the duty consular officer.

E

Emergency services

VIP / urgent lane with sub-15 min SLA targets.

G

Group / family

Single token for the whole family, all served at once.

A typical visit, end-to-end

From arrival to feedback — designed to remove friction for both visitors and staff.

1

Applicant books online — gets an appointment with QR

2

On arrival, scans QR or types reference at the kiosk

3

Token issued; large-screen display + multi-language announcements

4

Document hand-off is tracked across stations (intake → biometric → review)

5

Pickup is scheduled by SMS — no return-without-token confusion

Outcomes you can expect

0
Outdoor queueing
Virtual queue from arrival point
−42%
Hand-off errors
End-to-end token tracking
6
Languages displayed
Per-mission configurable

Embassies & consulates-grade features

Built around the workflows that actually run your lobby.

Appointment-firstBiometric-station hand-offMultilingual signageGroup / family tokensVIP / emergency lane
AVAILABLE ON EVERY SURFACE
  • Live ops dashboard
  • Self-service kiosk
  • TV display board
  • Mobile virtual queue
  • SMS / WhatsApp alerts
  • Real-time everywhere

See it live in your embassies & consulates workflow.

Spin up the demo in seconds — pre-loaded with branches, services, counters and live tokens.

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FAQ

Frequently asked questions

What is VQMS?
Visa interviews, passport renewal, document attestation and consular services — appointment-first, biometric-aware, with multilingual signage and zero ambiguity.
What are the main capabilities of VQMS?
VQMS covers Tailored queue types for embassies & consulates, Visa interviews, Passport renewal, Document attestation, and Consular notary — managed on one platform with a single login and audit trail.
What can VQMS do in practice?
Self-service kiosk.
Which UrSpayce layer does VQMS belong to?
VQMS is part of the NEXUS layer. NEXUS is the workplace-apps layer — every workplace app on one login.
Does VQMS integrate with our existing systems?
Yes. VQMS is part of the unified UrSpayce platform, which connects with access control, HRMS/HRIS, calendars and single sign-on, and works with your existing hardware where relevant — no rip-and-replace.
UrSpayce visitor queue management for embassies — appointment-based token queues
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