Solutions · Embassies & consulates

Dignified service for every applicant.

Visa interviews, passport renewal, document attestation and consular services — appointment-first, biometric-aware, with multilingual signage and zero ambiguity.

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The problem

What we hear from embassies & consulates

1

Applicants queueing outside in heat and rain

2

Mismatched appointments vs. walk-ins

3

Hard to maintain decorum without staff stress

4

Document hand-off lost between counters

Tailored queue types for embassies & consulates

Pre-configured service templates you can spin up in minutes.

V

Visa interviews

Appointment-bound queue with token routing to the right officer.

P

Passport renewal

Document drop-off + biometric capture in two stages.

D

Document attestation

Quick-service token with batch-pickup option.

C

Consular notary

Skill-routed to the duty consular officer.

E

Emergency services

VIP / urgent lane with sub-15 min SLA targets.

G

Group / family

Single token for the whole family, all served at once.

A typical visit, end-to-end

From arrival to feedback — designed to remove friction for both visitors and staff.

1

Applicant books online — gets an appointment with QR

2

On arrival, scans QR or types reference at the kiosk

3

Token issued; large-screen display + multi-language announcements

4

Document hand-off is tracked across stations (intake → biometric → review)

5

Pickup is scheduled by SMS — no return-without-token confusion

Outcomes you can expect

0
Outdoor queueing
Virtual queue from arrival point
−42%
Hand-off errors
End-to-end token tracking
6
Languages displayed
Per-mission configurable

Embassies & consulates-grade features

Built around the workflows that actually run your lobby.

Appointment-firstBiometric-station hand-offMultilingual signageGroup / family tokensVIP / emergency lane
AVAILABLE ON EVERY SURFACE
  • Live ops dashboard
  • Self-service kiosk
  • TV display board
  • Mobile virtual queue
  • SMS / WhatsApp alerts
  • Real-time everywhere

See it live in your embassies & consulates workflow.

Spin up the demo in seconds — pre-loaded with branches, services, counters and live tokens.

Book a demo →
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