SUPPORT

I cannot upload a relevant photo while raising a support ticket

How do I set up the support timings?

How do I manage Ticket Type and Ticket Sub-Type?

What is SOS? How do I use it effectively?

How can Support Analytics help streamline the support process in my organisation?

How do I assign a support ticket to a team?

How do I create a support ticket?

Insights from analytics allows you to optimise the resource allocation for the support activities

Effective tracking and automation ensure accountability

Ensures People and Process Alignment with standardised and easy-to-adopt processes to achieve faster Turn Around Time

No need for a separate support ticket resolution system; save the money for something better

Integrated Support System allows a seamless way to ensure employee and visitor satisfaction

Insights from analytics help in creating suitable segments and optimise the resource allocation for the support activities

Effective tracking and automation ensure accountability

Standard process allows faster adoption of support process and reduces turn around time for ticket resolution

People and Process Alignment

Standard process allows faster adoption of support process and reduces turn around time for ticket resolution

People and Process Alignment

Backbone of your support infrastructure

Best practices for storing and retaining support history and PII for internal and external support users

Reliable and Secure Support Data Management

Support Timings

Individual vs Team Assignment

Support Ticket Dashboard and Usage

Basic usage of UrSpayce Support Application

Setting up UrSpayce Support Application

Key features and benefits of Support Application

Introduction to UrSpayce Support Application

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